Terms & Conditions

1. About Us

We are a wholesale supplier of ice cream, desserts, cakes, and related products. If you have any questions about these Terms & Conditions, please contact us using the details provided on our website.

2. Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of this website by any other person. We reserve the right to update, withdraw, or change any part of the website without notice.

3. Product Information

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, product images are for illustrative purposes only, and actual products may vary slightly in appearance, packaging, or presentation.

4. Orders

All orders are subject to acceptance and availability. Submission of an order does not guarantee that the order will be accepted. We reserve the right to refuse, cancel, or limit any order at our discretion.

5. Pricing

All prices displayed on the website are subject to change without notice. Prices may be subject to applicable taxes, delivery charges, or other fees, which will be confirmed where relevant before an order is completed.

6. Payment

Payment must be made using an approved payment method unless otherwise agreed in writing. Orders will not be processed or dispatched until payment has been received in full, unless credit terms have been arranged separately.

7. Delivery

Delivery is subject to our Delivery Information Policy. Delivery times are estimates only and are not guaranteed unless expressly agreed. Risk in the goods passes to the customer upon delivery.

8. Returns and Refunds

Returns and refunds are subject to our Returns or Refund Policy where applicable. Due to the nature of food and perishable goods, some items may not be eligible for return unless faulty, damaged, or supplied in error.

9. Customer Responsibilities

You are responsible for ensuring that all information provided to us is accurate, including billing details, delivery information, and any order requirements. You are also responsible for checking goods on delivery and storing chilled or frozen products correctly.

10. Intellectual Property

All content on this website, including text, images, logos, branding, and design, is owned by us or licensed to us and may not be copied, reproduced, or used without our prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of this website or the purchase of products from us. Nothing in these Terms & Conditions excludes liability that cannot lawfully be excluded.

12. Website Availability

We do not guarantee that this website will always be available, uninterrupted, secure, or free from errors. We may suspend, withdraw, or restrict access to all or any part of the website at any time.

13. Links to Other Websites

This website may contain links to third-party websites for convenience only. We are not responsible for the content, policies, or practices of any third-party sites.

14. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time. Any changes will take effect once published on this website.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which our business is established. Any disputes shall be subject to the exclusive jurisdiction of the relevant courts.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us using the contact details provided on our website.